Return Policy

Returns, Refunds & Exchanges

All sales are final. We do not offer returns, refunds, or exchanges for items purchased through StayFoxx Studios.

We take pride in offering clear, detailed photographs and thorough descriptions of each piece from multiple angles. Every item is created or curated with care, and we trust our customers to make informed, intentional decisions when purchasing.

To ensure you're fully confident in your selection, we encourage you to reach out with any questions prior to finalizing your order. Once an order is placed, it is considered final and non-refundable.

Order Cancellations

We accept cancellations on orders cancelled within 12 hours of order placement. If you need to cancel your order, please email us at info@stayfoxxstudios.com as soon as possible to see if we can accommodate your request.

Damaged or Incorrect Orders

Please inspect your order immediately upon arrival. If your item is damaged in transit or you receive the wrong item, contact us right away at info@stayfoxxstudios.com.

To help us resolve the issue, include the following in your message:

Clear photos of the damaged item(s)
Photos of the original packaging
A brief description of the issue

If damage is confirmed, we will send a replacement of comparable value at no additional cost. We’re committed to ensuring you're happy with what you receive and appreciate your understanding in rare instances of shipping mishaps.

Delivery Delays or Shipping Issues

If your package seems delayed, lost in transit, or marked as delivered but is missing, please contact us at info@stayfoxxstudios.com. We're happy to reach out to the carrier on your behalf and help track down your shipment.